Shipping policy
Last updated: 20/03/25
At Chord and Beat, we are committed to delivering your orders as quickly and safely as possible. Please review our shipping details below.
Free Shipping
- USA: Free shipping on orders over $75.
- International: Free shipping on orders over $100.
Order Processing Time
- All orders are processed within 7 to 14 business days after your order is placed.
- You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Shipping Time After Dispatch
- Domestic (USA): 3–8 business days.
- International: 4–15 business days, depending on customs clearance.
Please note: Shipping times are estimates and may vary due to external factors such as customs delays or high order volume.
Order Tracking
- Once your order has shipped, you will receive a tracking number via email.
- You can track your order directly through the carrier’s website. (For DHL shipments, please ensure your browser settings allow viewing their tracking page.)
Delivery Coverage
We currently ship to:
- All 50 U.S. states.
- Most international destinations.
Important: We do not ship to P.O. Boxes, APO/FPO addresses, or restricted zones.
Unexpected Delays
In the rare case of unexpected delays, we will notify you by email as soon as possible. We appreciate your patience and understanding.
Questions?
If you have any questions about your order or our shipping policies, please contact us at:
support@chordandbeat.com
Our support team will be happy to assist you.
Summary
- Processing Time: 7–14 business days
- Delivery Time (after dispatch): 3–8 days (domestic), 4–15 days (international)
- Free Shipping Threshold: $75 USA / $100 International
- Tracking Provided: Yes
- Coverage: U.S. and most international locations
- No shipping to P.O. Boxes, APO/FPO addresses
