Contact Us
HOW CAN I CONTACT CHORD AND BEAT?
Please email our Customer Support team at:
📧 support@chordandbeat.com
We’ll get back to you within 1–4 business days.
HOW MUCH IS SHIPPING?
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United States:
Flat rate of $4.87 for orders under $74.99.
Free shipping for orders over $74.99. -
International:
Shipping starts at $9.95, depending on your location and the weight of your order.
Orders over $100.00 ship free worldwide.
WHEN WILL I RECEIVE MY ORDER?
We partner with local printers worldwide to deliver your order efficiently and sustainably.
Most items ship within a few days and are delivered via DHL or USPS. You’ll receive tracking info as soon as your order ships.
Delivery times may vary depending on your location, but most orders arrive within 7–15 business days.
I ONLY RECEIVED PART OF MY ORDER — WHAT HAPPENED?
No worries! Some items may ship from different locations or printers, especially when you order multiple products. If part of your order arrived, the rest is likely on its way and will arrive shortly after.
DO YOU OFFER WHOLESALE OR BULK DISCOUNTS?
Yes, we do!
Please email us at support@chordandbeat.com and we’ll be happy to assist with wholesale orders or provide you with a bulk discount code.
CAN I REPLACE A DAMAGED OR INCORRECT ORDER?
We don’t currently accept returns, but we’re happy to offer refunds in line with our Refund Policy.
If your order arrives damaged or incorrect, reach out to us with your order number and photos, and we’ll make it right.
